Take your negotiation skills to the next level by applying human-centered design principles and tools.
Where many stakeholders are working within a complex scenario, the skilled negotiator is comfortable with the inherent ambiguity, at once nimble and careful in responding to new information and changing positions. In this advanced negotiation course, we will crack open some of the fundamental negotiation principles and show you how, where and why design thinking can add unique value to your negotiation skills and outcomes. Mapping and designing the structure and process of your negotiation; understanding tools to gain empathy for the stakeholders involved in the negotiation; learning different styles of negotiation; practicing spontaneity, adaptability and presence in the moment; team brainstorming in preparation, and team dynamics in the execution of a negotiation – you will work through exercises that isolate these skills and then apply them in simulated negotiations, to improve your confidence and competence as a negotiator. No previous design thinking experience is required, though certainly useful.
Adjunct Professor, d.school
Lecturer-in-Law, Stanford Law School