Overview

If you've ever been through a 'government system', you know how inhuman, complicated, and discouraging it can be. In this class, we'll explore how to use design and systems thinking to create complex systems that are human-centered. Students will work with court leaders who are considering how to create new divorce, eviction, and custody systems. Each week, they will learn from another designer running labs and projects on human-centered system design. Students will work in teams to create new strategies for their partners, to initiate a process that will create new versions of these systems that will serve people better.