Learn Coaching Techniques to help individuals and teams more effectively work through the Design Thinking process.

Coaching tennis is a teachable art. The goal of coaching is to help athletes practice the basics and improve their game. A good coach works at multiple levels: Foundation, Technique, and Play. Design Thinking is a bit like tennis - to learn and apply Design Thinking requires mastery at all three levels. Further, a good coach can read the “player” and determine what elements from the three levels to engage. Because Design Thinking is a team sport, coaches experience significant challenges in bringing teams together and each player up to the same level. One player may have a poor racket; another may lack the skill to sustain a practice volley. A team volley (shared insights or compelling story) is one measure of the quality of the Design Thinking process.

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